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We think of conflict as a pattern of human interaction that emerges as similarities, differences, and connections among people as they live, work, and play together. To expand this HSD perspective, think about conflict as a complex pattern that exhibits certain characteristics.
Lead in Complexity
No matter how chaotic a situation is, you can always use Pattern Logic to find a way forward.
Plan in Uncertainty
It is easy to lose hope in chaos, but Adaptive Action helps you find the energy to keep moving.
Two years ago, I received a call from a friend. She wanted to let me know about an upcoming course she thought I might be interested in. She knew I was at a place in my conflict resolution practice where I felt stuck. I was observing things in conflict that defied methods, that couldn’t be explained by the models I was using.
March 17, 2016 At this, the Annual Meeting of the HSD Institute, Glenda provides her annual update of the work and progress of the Institute. Barrett Horne talks about using narratives for data collection. Mary McEathron and Lecia Grossman discuss creating a local study group of HSD Associates. (This event was recorded as a Quarterly Associates Meeting.)
Health Care
There is no question. Health professionals, patients, and families agree that health care should: Center on the patient Ensure equal access. Avoid disparities in outcomes. Provide care close to home. Treat the whole person. Search for solutions that are both efficient and effective. Invest in prevention
Lead in Complexity
March 3, 2016 Glenda Eoyang explores leadership in complex systems: What? is the responsibility of a leader in a complex and uncertain environment? So what? practices support leaders’ Adaptive Action? Now what? can you do to lead more effectively and support others, too?
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