Uncertainty is a fact of life in the medical professions, but it seldom appears in educational programs for health care professionals. The reasons are simple.
Uncertainty is a fact of life in the medical professions, but it seldom appears in educational programs for health care professionals. The reasons are simple. Our patients expect us to know for sure. Our evidence-based methods are designed to assure certain outcomes. The theory and practice of dealing with uncertainty have long been relegated to the world of intuition and luck.
Recent developments in the sciences of chaos and complexity introduce rigorous and disciplined approaches to deal with uncertainty. Dr. Glenda Eoyang and her colleagues in the Human Systems Dynamics Institute integrate this state-of-the-art scientific theory with expert practice in institutional settings. The result is a paradigm-shifting approach to help health care professionals and their educators see patterns in chaotic and complex situations, understand those patterns in useful ways, and take action to influence outcomes, even when they cannot predict or control them.
In this session. Dr. Eoyang will share the two fundamental principles of human systems dynamics and three core distinctions that will inform theory and practice to improve educational outcomes for your students, performance outcomes for their organizations, and health outcomes for their patients.
Faculty & Coaches
Dr. Glenda Eoyang works with public and private organizations to help them thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the field of human systems dynamics (HSD), which she founded. Through Human Systems Dynamics Institute, Glenda uses her models and methods to help others see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos into order. Her clients include Centers for Disease Control and Prevention, Oxfam International, Canada School of Public Service, Cargill, Fraser Health Authority (BC), and Roche/Genentech.
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