Monday, April 24 – Wednesday, April 26, 2017
Minneapolis Marriott City Center

The International Ombudsman Association is hosting their 12th annual conference. This year's theme is designed to help attendees increase awareness, knowledge and skills in order to become more effective catalysts for change within their organizations. Keynote and plenary speakers, workshops, presentations, and panel discussions will address the conference theme.

Adaptive Action: Beyond Systems Thinking
Glenda Eoyang, Founding Executive Director, Human Systems Dynamics Institute and Jan Morse, Ombudsman and Director, University of Minnesota

Tame your wicked problems by seeing, understanding and influencing systems. These three simple tools let you build systemic intelligence without having to understand systems theory. Bring your most complex challenges and leave with an adaptive action plan to engage with and influence current and future problems that emerge in the complex systems for you and your clients.

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