The world is changing. To be successful, your clients must change, too. What is your value proposition for a client who is dealing with chaotic change? No one knows what the future holds for business, climate, politics, or social change. The only thing we know for sure is that it will be different from the past. How can you prepare your clients to win the game of unpredictable change? What do you need to know? What do you need to be able to do?
First, you have to be open to radically new perspectives. Second, you have to ask deep and disturbing questions. Third, you have to have a plan and hold it lightly. Finally, you must be ready to adapt and help your clients adapt, as well.
This session will build your adaptive muscles. It will give you simple tools to do the same for your clients. Bring your most wicked consulting challenge to this HSD Adaptive Action Lab. You will leave with a plan of adaptive action. You will be ready to engage clients in new, productive partnerships. You will learn to help your clients engage with chaos. You and they will be ready for a future you don't predict or control.
Faculty & Coaches
Dr. Glenda Eoyang works with public and private organizations to help them thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the field of human systems dynamics (HSD), which she founded. Through Human Systems Dynamic Institute, Glenda uses her Models and Methods to help others see patterns in the chaos that surrounds them, understand the patterns in simple and powerful ways, and take practical steps to shift chaos into order. Her clients include Centers for Disease Control and Prevention, Oxfam International, Canada School of Public Service, Cargill, Fraser Health Authority (BC), and Roche/Genentech.
Glenda’s latest book, with co-author Royce Holladay, is Adaptive Action: Leveraging Uncertainty in Your Organization (Stanford University Press, April 2013).
In his long career in Civil engineering in large Projects in Infrastructure and Energy, Toine discovered that the road to successful projects are those projects where the approach is not only rational thinking, process design and control. In successful project there is attention for the complexity of human dynamics. The reality is that Infrastructural projects are part of a bigger whole with lots of stakeholders, environmental issues, resistance from protest groups, inhabitants of the surrounding area and of course the collaboration within the many disciplines that are part of an infrastructural project team. This make large projects fit in what we call Complex Adaptive Systems. The part that we can control and predict is much smaller as we often think. We have to be resilient and adaptive to the influences that shapes the project context. Often our way of organizing large projects is based on the opposite: we can control and predict. Human Systems Dynamics helps Toine to look at problems as patterns that we can influence.
Toine facilitates project teams in their collaboration, internally and externally, he can be the team leader that unstucks your team with their sticky issues or take the role of stakeholder manager to interact with stakeholders outside the project team. Toine is a certified associate and praxis partner of the HSD Institute and he designs workshops around the interdependent pair of resilience/ adaption versus control and short term project results versus sustainability of the organization on the long term. Using roadmaps to learn project teams to take action in complex issues based on Human System Dynamics. His experience shaped the way he asks questions: basic, to the point, understandable for everyone. An opening to think differently to see options for action.
Main interests of Toine are lead and plan in uncertainty, using HSD in situations where responsibility and accountability influences decision-making for the short term not knowing the impact on the long term and using HSD in transitions to a sustainable use of energy. And above all, making people understand the world around them.
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