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Human systems are complex and adaptive. They are open to multiple forces that interact in unpredictable and interdependent ways to shape patterns of interaction and decision making. At any moment the number of differences in the system is infinite.
Global reach, massive diversity, fast pace of change, interconnection, interdependence, unintended consequences, surprise, disruption . . . How many ways can we describe the unpredictability and confusion we face today?
Manage Strategic Change
In HSD we believe that the tension in a system is what drives its decision making and action taking. For instance, individuals take action to relieve or shift tension as it builds in response to events around them. Harsh feedback creates tension as an individual balances that against a personal desire to perform well.
Teaching & Learning
invest many hours and hopes in online communication.  My guess is that you do, too.  Virtual connections open any-time and any-where networks for thinking and action.  They create opportunities for creative engagement with people around the world.
Exploring emergent ideas with a colleague today, I asked for feedback about my perspective. She thought a moment and then said, “It’s not for me to tell you an answer, but I can tell you what I see and what that means to me. Then we can figure out what our next question will be.”
The HSD Institute thrives because of our long-term relationships with clients.  Learners come back and continue to build knowledge and skills.  Long-time organizational partners invite us into new and ever more interesting projects because they see success in the past, and they expect overwhelming challenges in the future.
For years, people have talked about breaking down silos to create different types of connections across systems. The hope is that this will solve some of our most wicked issues.
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