Resources

Our strategic challenge is always to be transparent with ourselves and our customers. What service do we deliver to help people resolve issues? How do we prepare them to move forward? What is the benefit our clients see? Why do they choose to build long-term relationships with us?

Going beyond the surface of a story allows us to see more deeply into our shared humanity. The complexity of who we as individuals is greater than the ideas that threaten to divide us, HSD offers models and methods that  can help us step past the intractable polarity in today’s questions to find shared action.

The practice of human systems dynamics has, at its heart, the iterative problem-solving model called Adaptive Action. Applying other HSD models and methods to answer the “What?, So what?, Now what?” questions of healthcare practice have a huge, and currently unmet, potential to improve healthcare services.

When I was diagnosed with aggressive brain cancer that has an average survival rate of 18 months, I found myself thinking often of the training I had done a few years before that with the Human Systems Dynamics Institute.

In the 24/7, changing and complex world of healthcare, the only thing that remains static is the ironic certainty of constant change.

. . . Or what I learned about my role in diversity, equity, and inclusion initiatives from a baby

In this post, I share my perspectives about the value and potential for diversity and inclusion work, supplemented by current voices and events that inspire me. I have borrowed the title “The Truth about Diversity and Inclusion” from Joe Gerstandt’s fine essay, and added some thoughts about the meaning I am making of it and how that can inform next steps. This is an introduction to an Adaptive Action Lab coming up later this summer.