HSD Institute offers books by Glenda Eoyang and other HSDP Associates to help you learn about the theory and practice of HSD. Click on "Find This Book" to purchase.

Adaptive Action: Leveraging Uncertainty in Your Organization

Authors: Glenda H. Eoyang and Royce J. Holladay

Adaptive Action provides an answer to the urgent challenge of people and organizations who need a way to observe the chaotic world around them, and take courageous action to respond to changes and challenges they face. People feel stuck with problems that are too big to comprehend and too complex to understand, and this book offers simple tools, practical examples, and real-world stories. Based on the theories and models of chaos and complexity and tested by practice in multiple professions and cultures, the work of Human Systems Dynamics offers practical guidance for thriving in the midst of uncertainty. Adaptive Action: Leveraging Uncertainty in Your Organization is the premier book that maps a path for traveling successfully through the most complex landscapes. 

Radical Rules for Schools

Authors: Leslie Patterson Ph.D. (Author), Royce Holladay M.Ed. (Contributor), Glenda Eoyang Ph.D. (Contributor)

School reform in the United States continues to disappoint, as evidenced by persistent gaps in performance, particularly among students who come to school from marginalized groups and communities in our society. The challenges are overwhelming: huge and highly diverse systems, uncertainty at every turn, and myriad perspectives and approaches to doing the "right" thing. In such systems it will never be enough to focus only on the most urgent challenges. Rampant uncertainty demands that we address dysfunctional dynamics of human interaction deep within the system. Radical Rules for Schools provides a path for seeing, understanding, and influencing the dynamics to shape patterns of generative teaching and learning. Using the principles of Human Systems Dynamics (HSD), this practical book is designed to help build adaptive capacity to help individuals and groups in education adapt to the challenges and changes they face. We recommend a short list of simple--yet radical--rules to guide decision making and action to set conditions for generative teaching and learning. We argue that, if educators consistently follow these radically simple rules, the underlying dynamics of teaching and learning will shift, and the system will become ever more sensitive, responsive, and robust. We realize that this may sound simplistic, almost like magical thinking. What we also know is that the potential of self-organization in complex systems is powerful. In as much as we can see, understand and influence the dynamics of interaction and decision making, we are able to shape the patterns required to ensure high levels of learning for each individual. We offer this book as one response to the failed school reforms of the last three decades, suggesting these simple rules as the framework for bringing about significant change. We believe the ideas we present in this book, building on the foundations of HSD, offer a path to solutions based in inquiry and adaptive action.

Agile Retro: Making Good Teams Great

Authors: Esther Derby, Diana Larsen, and Ken Schwaber

See how to mine the experience of your software development team continually throughout the life of the project. The tools and recipes in this book will help you uncover and solve hidden (and not-so-hidden) problems with your technology, your methodology, and those difficult "people" issues on your team.

Project retrospectives help teams examine what went right and what went wrong on a project. But traditionally, retrospectives (also known as "post-mortems") are only helpful at the end of the project--too late to help. You need agile retrospectives that are iterative and incremental. You need to accurately find and fix problems to help the team today.

Now, Derby and Larsen show you the tools, tricks, and tips you need to fix the problems you face on a software development project on an on-going basis. You'll see how to architect retrospectives in general, how to design them specifically for your team and organization, how to run them effectively, how to make the needed changes, and how to scale these techniques up. You'll learn how to deal with problems, and implement solutions effectively throughout the project--not just at the end.

With regular tune-ups, your team will hum like a precise, world-class orchestra.

Coping with Chaos: Seven Simple Tools

Author: Glenda H. Eoyang, Ph.D.

Are you faced with rapid change, unexpected consequences, and unpleasant surprises? You are not alone. In these times of massive interdependence, economic disruption, technological transformation, and globalization, traditional tools and techniques often magnify or mask problems rather than solving them. Coping with Chaos: Seven Simple Tools is a down-to-earth, practical introduction to human systems dynamics—where complexity science meets organizational practice. These simple ideas are far from simplistic! You can use insights from Coping with Chaos to:

  • recognize chaotic patterns
  • use the energy of chaos for positive change
  • apply lessons to stories and case studies

Who should read this book? Anyone who wrestles with unpredictable and uncontrollable people challenges. OD practitioners will find it a powerful aid in seeing and influencing client systems. Supervisors and managers will see ways to understand and shape employee performance. Parents, sales professionals, and service providers of all kinds will see new ways to deal with old problems.

This book can be purchased separately, or take it to the next level and experience it together with the webinar of the same title .

Dynamical Leadership: Building Adaptive Capacity in Uncertain Times

Authors: Kristine Quade and Royce Holladay

When the world changes as quickly as it does, how can leaders build adaptive capacity in organizations? When you can’t predict or control the future, how can you and other leaders in your organization make decisions that consistently move you toward your goals?

In their new book, Dynamical Leadership: Building Adaptive Capacity for Uncertain Times, Kristine Quade and Royce Holladay offer a new approach that enables leaders to see and influence the patterns that swirl around them. This book uses interviews of current leaders to take readers into the dynamics of organizations to help them understand how leaders’ decisions and activities influence how an organization responds, adapts, and moves forward in complex, challenging times.

Facilitating Organization Change: Lessons From Complexity Science

Authors: Edwin E Olsen and Glenda H. Eoyang

Finally, an alternative to traditional change models - the science of complex adaptive systems (CAS). The authors explain how, rather than focusing on the macro “strategic” level of the organization system, complexity theory suggests we look at the micro level. It is here that relationship, interaction and simple rules shape emerging patterns.

  • Describes how the emerging paradigm of a CAS affects the role of change agents
  • Shows how you can build the requisite skills to function in a CAS
  • Provides tips for thriving in this new paradigm

Guiding Professional Learning Communities: Inspiration, Challenge, Surprise, and Meaning

Authors: Shirley Hord, James L Roussin, and William Sommers

Shirley M. Hord and William A. Sommers' best-selling book, Leading Professional Learning Communities, introduced educators to the research-based components of an effective professional learning community (PLC). Now, this implementation handbook, Guiding Professional Learning Communities, offers over 30 structured "learning opportunities" to help busy educators put the components into practice.

Valuable as a standalone resource, and ideal as a companion to the original book, this sequel guides educators in developing a new PLC or sustaining an existing one. Members of PLCs can use the engaging learning opportunities to facilitate individual and team development by exploring:.

  • Beliefs, values, and vision
  • Shared leadership
  • Structural conditions
  • Relational conditions
  • Intentional learning
  • Sharing personal practice

Guiding Professional Learning Communities is a rich field guide for increasing and enhancing teaching quality through the power of educators learning together.

Implementing Change Through Learning: Concerns-Based Concepts, Tools, and Strategies for Guiding Change

Authors: Shirley M Hord and James L Roussin

Lead successful, lasting reform in your school or district!

There’s no doubt about it: real educational reform happens one school at a time, one classroom at a time. No matter what change your school or district is facing, this definitive book shows how to involve teachers and staff as partners, every step of the way.

Shirley Hord and Gene Hall are highly acclaimed experts on K–12 change management with their Concerns-Based Adoption Model (CBAM), a rigorously field-tested approach that has benefitted schools and districts for more than two decades. Now this respected team, joined by co-author James Roussin, shares their hands-on techniques with you in this practical guide. This complete change management program enables you to

  • Understand, predict, and address educator concerns and reactions that may arise during the change process
  • Use a series of powerful Learning Map activities to guide and support individuals and teams to navigate their own change efforts successfully
  • Promote collaboration and learning throughout a change initiative, transforming skeptics into supporters
  • Experience the CBAM model in action through a running case study

Implementing Change Through Learning offers realistic, people-centered strategies that help you develop trust and credibility with all teachers and staff involved, setting a foundation for reform that lasts.

Influencing Patterns for Change: A Human Systems Dynamics Primer for Leaders

Authors: Royce Holladay and Kristine Quade

This Primer provides change leaders with a clear understanding of how to bring about system-wide change in today's rapidly shifting landscape. Change leaders need a solid foundation from which to guide their organizations toward greater adaptability. Based on metaphors from complexity science, this book offers key building blocks to establish that foundation from which change leaders can increase the adaptive capacity of their organizations.

Each chapter takes complex ideas and uses simple language to describe the five building blocks required to help change leaders see the patterns in their systems, understand the dynamics at play and be able to intervene to move toward sustainability. Change leaders can read this book now and begin action within hours.

Liftoff: Launching Agile Teams and Projects

Authors: Diana Larsen and Ainsley Nies

Liftoff-it's the unexplored, often ignored, Agile project practice. As the first act of flight, a rocket launch requires an entire set of systems to lift the vehicle into orbit-not just the vehicle itself, but all the systems needed for smoothly moving off the ground into space. Likewise, your project needs its entire set of supporting systems in place to begin a successful journey to delivery. Whatever you call it (project kickoff, bootcamp, inception, or jump start), liftoff gives your team its trajectory, and launches your project. This critical practice informs, inspires, and aligns everyone to a singular purpose: the successful delivery of software. This success is in your hands! Agile veterans Diana Larsen and Ainsley Nies teach you how to organize and conduct liftoffs, hold team activities to discover what's most important, and offer a working framework for effective and lightweight agile chartering.

Management Culture: Innovative & Bold Strategies to Engage Employees

Author: Denise Moreland

Imagine going to work every day to do only and exactly what you love!! All the work gets done because of the abundant diversity of your team. Different skills, interests and talents are woven together into a whole that is much greater than the sum of the parts!

For too many people, doing work they love is only a dream. Frustration, craziness, drama, apathy and dealing with controlling bosses all contribute to toxic and disengaging work environments, making them dread Mondays and live for the weekends.

In Management Culture: Innovative & Bold Strategies to Engage Employees, author Denise Moreland analyzes what is wrong at work by focusing on management culture—the common beliefs, language, expectations and pressures placed on managers to behave toward employees in ways that are destructive, counter-productive and disengaging. Ms. Moreland offers a new vision of engagement based on employee strengths and passions. She offers practical advice on how to create a healthy work culture where employees look forward to going to work.

Imagine a workplace where leaders lead with integrity, honesty, and transparency, setting directions that make sense and making decisions that are broadly supported. Imagine employees trusting their management and management trusting their employees. Imagine everyone going doing only and exactly what they love, and all the work gets done! Imagine it and make it true!

The Practice of Peace

Author: Harrison Owen

Harrison Owen, inventor of Open Space Technology, reflects on the power of open space as a way of engaging with self and other. In his inimical way, he offers opportunities to reframe conflict into opportunities for shared insight and discovery. He shares stories about how groups come together with shared passion and responsibility to resolve issues that defy traditional approaches to conflict resolution and peace making. A long-time advocate of peace, he says, “This is not peace as we know it!”

Simple Rules: A Radical Inquiry into Self

Authors: Royce Holladay and Mallary Tytel

How can you effectively influence the world and change your life? How can you develop options for action that help you achieve greater success and make a difference for yourself and others?

In their new book, Simple Rules: A Radical Inquiry into Self, and the companion volume, Radical Inquiry Journal, Mallary Tytel and Royce Holladay offer an uncomplicated approach to understanding and transforming your life by guiding your personal choices in alignment with your values. A short list of simple rules is more than a checklist: it is part of the larger dialogue between yourself and the world, pointing the way toward true authenticity and satisfaction.

Simple Rules provides an array of powerful tools for discovering and applying your own simple rules, and illustrating how these concepts can come alive for you every day. Radical Inquiry Journal exemplifies that the heart of this work is about inquiry and seeing the world through questions. Your questions will move you forward in discovering real meaning in the world. Use these two books to begin your own reflection and planning toward a more sustainable and productive life.

Radical Inquiry Journal: A Companion Tool for Simple Rules, A Radical Inquiry Into Self

Authors: Royce Holladay and Mallary Tytel

The Radical Inquiry Journal is the companion book to Simple Rules: A Radical Inquiry into Self. It provide the tools you need to navigate the unknown terrain of today's complex and turbulent environments.

Vision Driven: Lessons Learned from the Small Business C Suite

Author: Mallary Tytel

How does a successful top-level manager or CEO motivate employees and encourage productivity, while navigating the often-treacherous organizational waters? How do they surpass lofty expectations and deliver impressive results with pitfalls lurking around every corner?

In Vision Driven: Lessons Learned from the Small Business C-Suite, author Mallary Tytel reveals the secrets behind winning executives’ strategies for taking charge effectively of small organizations, both for-profit and non-profit businesses. In clear, easy-to-understand prose that’s loaded with real-life examples, Vision Driven shows experienced and newly minted managers alike the do’s, don’ts and don’t-even-think-about-it’s to take their organization to the next level. It’s a no-holds-barred peek into the everyday workings of leading and managing a small organization.

Voices from the Field: An Introduction to Human Systems Dynamics

Author: Glenda H. Eoyang

A network of practitioners around the world use principles of human systems dynamics to frame their adaptive action. This collection tells stories of HSD applied to facilitation, supervision, strategic planning, teaching, community development, leadership, change management, team building, and cross-cultural understanding. In response to Voices, Michael Quinn Patton, Ph.D., author of Utilization-Focused Evaluation says, “Eoyang brings together the metaphors of complexity and practice of organizational change into an action-based praxis she calls human systems dynamics. It is one of the few applications of complexity to social systems that is more than mere metaphor.”

What Works for GE May Not Work for You: Using Human Systems Dynamics to Build a Culture of Process Improvement

Authors: Lawrence Solow and Brenda Fake

What Works for GE May Not Work for You outlines an innovative new approach based on Human Systems Dynamics (HSD), offering a pattern-based approach that provides greater flexibility to adapt to the initial and ever-changing conditions that organizations are experiencing today. These ideas are helpful whether readers are trying to recoup their existing investment in Lean Six Sigma or considering an LSS implementation from scratch.

This book provides a realistic framework for understanding the “differences that make a difference” in process improvement. After detailing the “failure modes” of traditional implementations, Solow and Fake provide brief introductory descriptions of Lean, Six Sigma, and Human Systems Dynamics. They then tell a “case story” – a fictitious (though derived from painful real-life experiences) story that highlights the dynamics of a traditional Lean Six Sigma implementation. Then they tell the story again, utilizing the insights provided by HSD and their consulting experience, allowing readers a clear opportunity to see what is the “same and different” between the two approaches.